Refund Policy

Last updated: January 25, 2025

JCA Coach Institution (“us,” “we,” or “our”) operates the JCA Coach Institution website (the “Service”), which offers coaching programs and related services. This Refund Policy outlines the terms under which refunds are processed for users (“you” or “your”) who access and use our Service.

Refund Eligibility

  • Refund Window: Users are eligible for a full refund within 15 minutes of enrollment in a course or program.
  • Non-Refundable Condition: Once a class or session has started, no refunds will be provided, regardless of attendance or participation.

Refund Request Process

  • To request a refund, you must contact us via the methods outlined on the “Contact Us” page of the Service within the eligible timeframe.
  • Refunds will be processed using the original payment method within [specify time frame, e.g., 5-10 business days]

Exceptions

  • Refunds are not available for digital materials, downloadable content, or services provided before the refund request.

If you have any questions or need assistance with a refund, please contact us